PRIVACY POLICY
Effective Date: 05/22/2025
At Medicare Pro Academy, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our websites, apps, and services — including Patient-Connect and the Educational Medicare App, which are sub-brands of Medicare Pro Academy.
1. WHO WE ARE
Medicare Pro Academy provides educational tools and services to help users better understand Medicare. Our platforms include:
- Medicare Pro Academy
- Patient-Connect
- Educational Medicare App
2. NOT AFFILIATED WITH THE GOVERNMENT
Medicare Pro Academy, Patient-Connect, and the Educational Medicare App are private platforms and are not affiliated with or endorsed by the U.S. government, CMS, Medicare, or any federal program. We are not a government agency. These are independent educational tools designed to assist users in understanding Medicare.
3. INFORMATION WE COLLECT
We may collect the following types of information:
a) Personal Information:
- Name
- Email address
- Phone number
- Zip code or general location
- Medicare-related interests (e.g., Turning 65, Already Enrolled)
b) Usage Data:
- Pages viewed
- Buttons clicked
- Time spent on the app or website
- Referral sources
c) Device Information:
- IP address
- Browser type
- Device model and OS version
We do not collect Social Security numbers, Medicare ID numbers, or banking details.
4. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and improve our services
- Respond to your inquiries or appointment requests
- Send educational materials or alerts
- Customize your user experience
- Track usage for analytics
5. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information:
- With authorized Medicare agents (only upon your request)
- With HIPAA-compliant third-party tools (e.g., live chat or scheduling apps)
- When required by law
6. DATA SECURITY
We use standard security practices to protect your information. However, no method is 100% secure.
7. COOKIES & TRACKING
We may use cookies and similar tools to:
- Store user preferences
- Analyze usage patterns
- Improve site performance
You can manage cookie preferences in your browser.
8. YOUR RIGHTS
You may:
- Request access to your data
- Ask for your data to be deleted
- Opt out of communications at any time
Contact us at: [email protected]
9. CHILDREN’S PRIVACY
Our services are not intended for users under 18. We do not knowingly collect data from children.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Updates will be posted with a new effective date.
11. CONTACT US
Email: [email protected]
Website: www.medicareproacademy.com
This Privacy Policy is also accessible within the Educational Medicare App via a direct link on the app’s homepage.